Accessibility statement

This website is run by Place Support Partnership. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• zoom in up to 300% without the text spilling off the screen.
• navigate most of the website using just a keyboard.
• navigate most of the website using speech recognition software.

• interact with the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on improving your user experience by changing some settings on your device if you have a disability or impairment.

How accessible this website is

All of this website is accessible.

Feedback and contact information

If you need information on this website in a different format, contact us via one of the following methods:
• Address: 2 Appledown Rise, Coulsdon, Surrey, CR5 2DX
• Email:
• Call: 03330 156 289 | m: 07982 414 545

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

• Email:
• Call: 03330 156 289

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility
Place Support Partnership is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

Preparation of this accessibility statement

This statement was first prepared on 12.2.2024. Latest version: 05.03.2024


The statement was prepared following manual (keyboard; Narrator screen reader), content-based and automated (WAVE extension powered by WebAIM) accessibility testing.

Initial tests were carried out in February 2024.

Review dates

We will review this statement every 2 years, as per the Government Digital Service (GDS)’s recommendations.
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